After-Sales Service
The electric car market is growing fast, but it’s still new and might have some quality issues. In China, new electric cars come out often with fancy features, but they haven’t been tested much yet. So, if you’re thinking about buying one, be ready for some potential adjustments, and we are always here to help.
When it comes to fixing things after you buy, we’re working on setting up more repair spots, but we’re not everywhere yet. Especially for new models, some parts might have to come all the way from China, which could take longer than you expect.
Thanks for choosing a Chinese electric car and embracing cutting-edge tech and convenience. Our team of experts is always ready to assist you with any questions you might have.
- The manufacturers determine the after-sales service plans, so the policies and warranty coverage may vary for different vehicles.
- We will do our best to assist you in obtaining the most comprehensive and favorable plan. At present, the electric car industry is not yet mature enough, and in some regions, there is no local service coverage yet. We are working hard to improve this, and we also need your support.
- As a company with over 20 years of experience starting as an auto parts supplier, we can provide you with the most comprehensive range of spare parts channels, supporting multiple transportation methods to help you get spare parts assistance as soon as possible.
Here are some after-sales policies from different manufacturers, some of which may require the browser to translate them into your language.
- Volkswagen After-Sales Policy
- BYD After-Sales Policy
- ZEEKR After-Sales Policy
- Deepal(Changan) After-Sales Policy: Deepal SL03
- Li Auto After-Sales Policy: Li L9, Li L8, Li L7.
- Neta After-Sales Policy
- Toyota After-Sales Policy
- Geely After-Sales Policy: Geely Monjaro
- Chery After-Sales Policy
- Hongqi After-Sales Policy
- Kia After-Sales Policy: Kia EV5